Automated distance-based fare calculation
Overview
From Manual Quotes to Smart, Location-Based Cab Pricing
Rapid Ride faced growing operational complexity with manual quotations and order handling. Vigous delivered a centralized, web-based cab quotation and order management platform that automated pricing using Google Maps, simplified admin workflows, and improved customer response times.
Key Highlights
Centralized order and quotation dashboard
PDF-ready, professional quotations
Real-time order and quote status tracking
About the Client
Rapid Ride is a fast-growing transportation service provider offering on-demand and scheduled cab services. Operating in a competitive market, the company required a scalable digital solution to handle increasing customer inquiries, pricing accuracy, and internal coordination — without adding operational complexity.
Challenges
Rapid Ride's growth exposed several operational bottlenecks:
Manual fare calculations causing pricing inconsistencies
No centralized system for orders and quotations
High dependency on human intervention for quote creation
Difficulty in maintaining real-time order status
Time-consuming quotation sharing and printing workflows
These challenges directly impacted response time, accuracy, and customer trust.
Approach
Vigous followed a business-first, workflow-driven approach:
Studied Rapid Ride's existing quotation and booking process
Designed a simple, role-based admin workflow
Integrated Google Maps distance data for accurate pricing
Modular architecture to support future features like payments and tracking
User-focused UI designfor both customers and internal teams
The solution was carefully aligned with Rapid Ride's real-world operations, not just technical requirements.
Solution
Vigous developed a complete web-based cab quotation & order management system, including:
Customer-facing cab listing and inquiry pages
Secure admin login with role-based access
Centralized order management dashboard
Automated quotation generation
Google Maps-powered distance and pricing engine
One-click PDF and printable quotation export
Real-time order and quotation status updates
Results
Outcome Highlights
Faster quote generation and approvals
Reduced operational errors
Improved customer trust with transparent pricing
Better admin productivity and control
Business Impact Snapshot
Before
After
- Manual pricing calculationsCentralized admin dashboard
- Excel / phone-based trackingUnified multi-role ecosystem
- Slow quotation turnaroundInstant PDF quotation generation
- Higher error ratesImproved pricing accuracy
- Limited visibilityReal-time order & quote status
Client testimonial
Why This Solution Worked
Automation replaced guesswork, especially in pricing
Google Maps integration ensured real-world accuracy
Centralized dashboards reduced operational friction
Scalable architecture prepared the platform for future growth
User-friendly design encouraged faster adoption by admins
This balance of technology and usability made the solution effective from day one.
Lessons & Insights
Transport businesses benefit most from real-time data integration
Automating pricing builds customer trust and transparency
Simple admin tools outperform complex systems in daily operations
PDF-ready quotations remain critical for B2B and enterprise clients.
Conclusion
The Web-Based Cab Quotation & Order Management System transformed Rapid Ride's operations from manual, error-prone workflows into a streamlined, intelligent digital platform. By combining automation, real-time location data, and admin-friendly design, Vigous delivered a solution that improved efficiency, accuracy, and customer satisfaction.
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