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Overview

Turning Manual Transfers into a Digital-First DMT Platform

Rio Money partnered with Vigous to build a Domestic Money Transfer (DMT) web and mobile application that could handle high-volume transactions securely while simplifying retailer operations. The result was a scalable, role-based fintech solution with wallet management, IMPS/NEFT transfers, and automated notifications — all designed for real-world usage.

Key Highlights

  • Secure IMPS & NEFT transfers up to ₹25,000 per transaction

  • Role-based access for admin and retailers

  • Automated wallet approvals, withdrawals, and notifications

  • Full transparency with daily transaction reports and exports

About the Client

Rio Money is a fintech service provider based in Tamil Nadu, focused on enabling fast and convenient domestic money transfers for customers who prefer cash-based transactions. Their business model depends on trusted retailers who act as intermediaries, collecting cash and transferring funds directly to customer bank accounts — even after banking hours or on holidays.

Challenges

Rio Money faced several operational and technical challenges before the platform was built:

  • Manual and time-consuming money transfer processes

  • Limited visibility into retailer wallet balances and transactions

  • No centralized system for approvals, commissions, or complaints

  • High dependency on manual follow-ups for withdrawals and support

  • Risk of errors without OTP-based verification and notifications

  • Difficulty scaling operations across multiple retailers

Approach

Vigous adopted a fintech-first, security-driven approach tailored to Rio Money's business workflow:

  • Mapped real-world cash-to-bank transfer workflows

  • Designed a role-based architecture for admin and retailers

  • Built a secure wallet system with approval and audit controls

  • Integrated IMPS and NEFT for reliable fund transfers

  • Implemented OTP, SMS, and email notifications at every critical step

  • Focused on simplicity, speed, and compliance-ready reporting

Solution

What We Delivered:

  • DMT Web & Mobile Application

  • Admin panel for retailer management and wallet fund approvals

  • Retailer wallet system with fund add, transfer, and withdrawal requests

  • Customer bank account management

  • IMPS / NEFT integration with ₹25,000 transaction limit

  • Daily transaction book and history reports

  • Commission and service charge slab management

  • Role-based access control for admins

  • Care & complaint ticketing system

  • OTP verification via SMS & email

  • Automated SMS notifications for all key actions

  • Data export in Excel, PDF, and CSV formats

Results

Outcome Highlights:

  • Faster customer money transfers, even after banking hours

  • Reduced operational errors with OTP and system validations

  • Improved retailer trust through transparency and notifications

  • Better admin control over funds, commissions, and compliance

Measurable Business Impact

  • Before Implementation

    After Implementation

  • Manual cash handling and transfersFully digital wallet-based transfers
  • No real-time transaction visibilityLive transaction tracking & reports
  • Delayed withdrawalsAutomated, admin-approved bank transfers
  • High operational dependencyStreamlined, self-service retailer workflows
  • Limited scalabilityPlatform ready for multi-retailer expansion

Client testimonial

Vigous Technologies helped us turn a complex, cash-driven process into a smooth digital platform. The DMT system is reliable, easy for retailers, and gives us full control and visibility. This solution has truly strengthened our operations.

Rajesh - Founder, Rio Money

Why This Solution Worked

  • Built around real-world retailer and customer workflows

  • Strong focus on security, verification, and auditability

  • Role-based design ensured clarity and control

  • Automated notifications reduced manual follow-ups

  • Scalable architecture ready for future fintech services

Lessons & Insights

  • Fintech solutions must mirror ground-level business realities

  • Wallet transparency builds trust among retailers

  • Automated notifications significantly reduce support load

  • Role-based permissions are critical for financial platforms

  • Export-ready reports simplify audits and compliance

Conclusion

This Domestic Money Transfer application stands as a strong example of how the right digital solution can modernize traditional financial workflows. By combining secure transactions, smart automation, and user-focused design, Vigous delivered a future-ready DMT platform that empowers Rio Money to scale with confidence.

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